Refund policy
We have a 24 Hours return policy, which means you have 24 Hours after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at purificpk@gmail.com. Please note that returns will need to be sent to the following address: Purific 504-C Bata Chowk Gulgasht, Multan.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You can always contact us for any return question at purificpk@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account/jazz cash, etc within 7 working days.
If more than 15 business days have passed since we’ve approved your return, please contact us at purificpk@gmail.com.